Returns, Refund & Cancellation Policy
Returns, Refund & Cancellation Policy
At Ahroomi, we aim to ensure your satisfaction with every purchase. This policy outlines the guidelines for returns, refunds, and order cancellations.
1. Returns Policy
- We do not accept returns once an order has been delivered.
- In exceptional cases, returns or exchanges may be allowed under the following conditions:
- Incorrect Product Received: If the wrong product was delivered due to an error from our end.
- Return/Exchange Request: Customers must initiate the process within 7 days of delivery.
- Return Shipping Costs: The cost of return shipping must be borne by the customer.
2. Refund Policy
- Refunds will be issued in the form of store points only. No cash refunds will be provided.
- Product Unavailability: If the purchased product is unavailable after payment.
- Damaged Product: Customers may be required to share images for verification.
- Lost in Transit: If delivery remains incomplete due to transit loss.
3. Order Cancellation Policy
- Ahroomi reserves the right to cancel any order at its discretion.
- Additional information may be required to process an order.
- Customers will be notified if an order is canceled after payment.
- Refunds will be processed within 5–7 working days.
4. Contact Information
If you would like to contact Ahroomi Store:
Email: ahroomi@aashdit.com
Contact: 72055 77316